Refund & Cancellation Policy
Last updated: March 31, 2026
1. Cancellation Policy
Orders can be cancelled within 24 hours of placing the order, provided the order has not been shipped. To cancel, contact us immediately at info@revabu.com or call +91 89998 87521. Once shipped, orders cannot be cancelled.
2. Return Policy
We accept returns within 7 days of delivery for products that are unused, in original packaging, and with all tags intact. Products must be in the same condition as received. Certain items like innerwear, hosiery, and customized products are not eligible for returns due to hygiene reasons.
3. How to Initiate a Return
Contact us at info@revabu.com with your order number and reason for return. Our team will verify the request and provide return instructions. Ship the product back to our address with proper packaging.
4. Refund Process
Once we receive and inspect the returned product, refunds will be processed within 7-10 business days. For COD orders, refunds will be made via bank transfer. The original shipping charges are non-refundable.
5. Damaged or Defective Products
If you receive a damaged or defective product, contact us within 48 hours of delivery with photos. We will arrange a free replacement or full refund for verified claims.
6. Wholesale/Bulk Orders
Bulk orders have separate return and refund terms. Please discuss specific terms before placing wholesale orders. Custom or made-to-order products are non-returnable.
7. Contact for Refunds
For all refund and cancellation queries, contact: REVABU ECOM PRIVATE LIMITED, Email: info@revabu.com, Phone: +91 89998 87521.